Live Operations Manager

We are seeking a Live Operations Manager with a passion for gaming and a strategic mindset to join our dynamic and passionate team at Rockbite Games. Here, we value creativity, analytical thinking, and real-time problem-solving in managing live-game environments. If you're ready to push your skills to new heights and enhance player experiences through effective live operations, we want to hear from you!‍

Key Responsibilities:

• Oversee the day-to-day operations of our live games to ensure a seamless and engaging player experience.
• Develop and execute live operations strategies, including in-game events, promotions, and content updates.
• Collaborate closely with game designers, community managers, and developers to plan and implement live events and updates.
• Monitor game performance and player behavior to identify issues and opportunities for improvement.
• Respond to and resolve live game issues promptly to minimize downtime and disruptions for players.
• Analyze data and player feedback to inform live operations decisions and optimize player engagement and retention.
• Maintain comprehensive documentation of live operations processes and strategies.
• Foster a strong community by engaging with players and responding to their feedback and concerns.

Qualifications:

• Bachelor’s degree in Game Design, Business, Marketing, or a related field (or equivalent work experience).
• Experience managing live operations for games or other digital products.
• Strong understanding of player engagement, retention, and monetization strategies.
• Proficiency with data analysis and reporting tools.
• Ability to work in a collaborative, cross-functional team environment.
• Passion for gaming and a deep appreciation for player experiences.
• Excellent problem-solving and communication skills.
• Self-motivated with a strong desire to learn and adapt to new techniques and technologies.

‍